Homo sapiens is trained using many of the same techniques as Canis familiaris and Felis catus.
Leaders in the pet food industry have a good understanding of dogs, cats, and other pets. The same positive reinforcement strategies and techniques work for both humans and animals. Mary Kelly, founder and CEO of Productive Leaders said that managing employees to achieve success is similar to keeping a pet happy. She made this statement during her presentation at Petfood Forum on May 3, in Kansas City.
She said, “Reward good behaviour when you see it. Just as you would do with your pets.” When you are training a horse, or a dog and they do something right, you should let them know. You will get the reward you deserve if you let your employees know. It doesn’t matter if it is your customers, your employees or suppliers. Statisticians show that telling people that they are doing a good job is a powerful motivator. Your coworkers are the next best source of appreciation. Help your coworkers to know when they have done a great job.
Reward specific behavior
Specific rewards and recognition are best. General praise doesn’t reinforce particular behaviors.
She said, “If you want to reward someone for a specific action, you should do so.” “Not ‘thanks everyone for coming to Petfood Forum. That was great.’ But, specifically, a great job on the setup, making sure the booth looks great, and making sure we have a follow-up process in place. “I appreciate your attention to details.”
But it shouldn’t be at the expense another employee. It doesn’t make sense to shame Peter in order to praise Paul.
Don’t reinforce negative behaviors
Pet food leaders should not allow this bad behavior to continue. If a German Shepherd puppy grows up chewing on an adult’s finger, then the pet owner will be in serious trouble.
She said, “If today was fine, tomorrow should be too.” You’re wasting money if you don’t.
It is important to make clear the actions a leader will be rewarding, just like it is necessary to point out unacceptable behaviors.
She said, “Be clear on what you expect of people.” What people need and want is a high-quality product. They want to have pleasant interactions with other people, and want to make the purchasing process and working relationships easy.
She said, “Because we are just like your dogs at the end.” “We are all motivated by incentives.”
Homo Sapiens responds to many of same training techniques as canis familiaris and Felis felis.